Providing quality technical consulting with articulate consultants, innovative solutions and unrivaled support.

WhatWeDo
  • Commercial & Residential Services
  • Onsite & Remote Support
  • Training
  • Constant Monitoring
  • Email Management
  • Windows & Mac Integration
  • VOIP Telephony
  • Workflow Design
  • Data Backup & Retention
  • Network Configuration
  • Server Management
  • Mobile Device Management
  • Cloud Storage Configuration

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What we do

We provide remote and onsite technical support to residential and commercial clients.

  • Technical Support
  • Remote Support
  • Training
  • Constant Monitoring
  • Email Management
  • Windows and Mac Integration
  • VOIP Telephony
  • Workflow Design
  • Data Backup & Retention
  • Network Configuration
  • Server Management
  • Mobile Device Management
  • Cloud Storage Configuration

Let's get started

Save with a Prepaid Plan

  • TSSOHO
  • TSPRO
  • TSSMB
  • TSBIZ
  • TSCORP

Pay in advance and save up to 10% off your monthly bill. We offer prepaid service discount tiers for businesses of all sizes.

Save time and money with Mobile Device Management

MDMs provide preconfigured settings, apps and services that translate to significant cost savings when setting up new Apple devices.

MDMs also:
  • Improve security and compliance through enforced policies and device audits every 30 minutes.
  • Save time and money by deploying new apps and settings to all or select devices in as little as 5 minutes.
  • Include instant inventory management of all devices upon device enrollment.

Why Constant Monitoring?

Constant Monitoring is an absolutely critical service for all our clients, providing invaluable insight into the health of both our customers’ computers and backups.

Constant Monitoring provides:
  • Early notice if hard drives are failing.
  • Alerts when common Malware is installed.
  • Alerts if backups fail to run.
  • Notifications if hard drives are reaching capacity.
  • And much more!

Meet the Team

Jake McKean
DFW
Senior Managing Consultant
Jake McKean
DFW
Senior Managing Consultant
Jake founded TerminalSolutions in San Antonio in 2012 and opened the Dallas-Fort Worth office in 2017. Prior to launching TerminalSolutions, Jake spent nearly three years working for Apple as a technician and later a B2B sales specialist. He also has a Masters degree in Architecture from the University of Illinois.
Alex Casiano
ATX
Managing Consultant
Alex Casiano
ATX
Managing Consultant
Alex joined TerminalSolutions and opened the Austin office in 2014. Alex spent 5 years with Apple as a Genius, Business Specialist and AppleCare Enterprise support agent. In between stints at Apple he managed over 20,000 Mac and iOS devices for a public school district.
Chris Willis
SATX
Managing Consultant
Chris Willis
SATX
Managing Consultant
Chris came to TerminalSolutions in 2015 with 15 years of customer service experience, including 5 years of troubleshooting and repairing Mac hardware and software as a Genius at the Apple Store at La Cantera. In 2016 he was promoted to be our first Senior Consultant, and in 2017 he was promoted to Managing Consultant to oversee the San Antonio market.
Valerie Colón
ATX
Consultant
Valerie Colón
ATX
Consultant
Valerie started with TerminalSolutions in San Antonio in 2015 and moved to Austin in 2016 to join forces with Alex and command our helpdesk. Before joining us, Valerie worked at Apple as a Genius for 6 years.
Preston Goode
ATX
Senior Consultant
Preston Goode
ATX
Senior Consultant
Preston joined the TerminalSolutions team as a Senior Consultant in Austin in 2017. Prior to joining us, Preston provided support, mobile device management and training for a number of organizations in Tennessee and Austin, including positions as a network administrator and Apple Enterprise Server Advisor.
Daniel Leal
SATX
Senior Consultant
Daniel Leal
SATX
Senior Consultant
Daniel has been with TerminalSolutions since 2016 and brings his love for technology and 6+ years of experience at Apple and Rackspace to the team. Daniel is also pursuing a degree in computer programming. In 2017 he was promoted to Senior Consultant.
DJ Boskind
SATX
Consultant
DJ Boskind
SATX
Consultant
DJ started with TerminalSolutions in San Antonio in 2017. Before joining us, DJ worked at Apple for 5 years in various roles including Business Team Specialist, Genius Bar Support and Creative Instructor. He also spent 2 years at Rackspace as a Cloud Specialist.
Riley Foster
SATX
Office Manager
Riley Foster
SATX
Office Manager
Riley came on board in 2016 to command everything from new client on boarding to inventory management. He has 5 years of experience as a Genius Admin at Apple and when he’s not keeping TerminalSolutions in order, he’s developing his niche as a personal stylist.
Valerie Pokorny
SATX
Accounts Manager
Valerie Pokorny
SATX
Accounts Manager
Valerie joined TerminalSolutions in March of 2015 to assist with bookkeeping and communications. Prior to joining us, Valerie worked for 8 years as a communications consultant and layout designer for various non-profits in San Antonio and Austin.
We wholeheartedly recommend TerminalSolutions.
- Dennis Hickey, President, Camp Grove State Bank
[TerminalSolutions] has provided us one-on-one advice that was very clear, direct and easy to implement!
- Bill Graves, The Graves Group, Phyllis Browning Company
We truly could not have done it without him, and continue to tap into his expertise on a weekly basis.
- Melissa Murphy, President, Murphy Media Group, Inc.
TerminalSolutions has consistently met and exceeded our expectations.
- Dennis Hickey, President, Camp Grove State Bank
If you are in Real Estate and tired of not having realistic answers to your technology questions... Jake is your solution!
- Bill Graves, The Graves Group, Phyllis Browning Company
[TerminalSolutions] researched and implemented technology solutions and did so within our technology budget.
- Dennis Hickey, President, Camp Grove State Bank
TerminalSolutions has been amazing and there has not been a single challenge they have not been able to help us overcome.
- Melissa Murphy, President, Murphy Media Group, Inc
Bottom line — they keep our business running with the latest innovations in technology and at a fair price!
- Paul Godwin, Owner, The Arch Group