Not every issue requires one of our Solutions Engineers. For quick fixes, we offer a fully staffed HelpDesk.
Our HelpDesk is designed to get you to a resolution as swiftly as possible. Whether it’s a five-minute fix or an immediate transfer to a senior member of the team, our HelpDesk Technicians are trained to focus on quick resolutions.
Like the rest of our team, our HelpDesk Technicians are fully U.S.-based, working from our San Antonio, TX headquarters. All of our HelpDesk technicians have years of experience supporting Apple products, and are available to assist you Monday-Friday, 8am-5pm. Their mission: get you back to work as quickly as possible.