Whether you are on a full TerminalCare plan or utilizing our HelpDesk for one-off projects, TerminalSolutions believe support should be a conversation, not a ticket number. While the industry is rushing to replace experts with generic AI chatbots and rubber-stamp automated responses, we are doubling down on Real-World Perspective.
We are a 100% US-based organization. When your team reaches out, they aren’t getting a scripted bot; they are getting a dedicated professional who understands your business context and is committed to finding a solution that actually works.
TerminalSolutions provides comprehensive management of the essential tech your team relies on:
We ensure new hires have a perfect Day One experience and that departing employees are offboarded securely and promptly.
We don’t just hand out hardware; we ensure every workstation is tuned, secured, and configured to your specific standards.
We oversee secure remote access, ensuring your team can work from anywhere without compromising the perimeter.
We handle the connectivity and configuration of your network printing resources, removing a classic frustration from your team’s plate.
You speak to real people in the US who are trained to listen first and solve second.
We look at the root cause, not just the symptom, ensuring your tech stays out of your way.
We don’t do rubber-stamp services. If a solution isn’t meeting your team’s needs, we stay on it until it does.
The best part? You can get unlimited remote End User Support with our TerminalCare Complete plan.